Hotel Amenities

  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
  • Jacuzzi
  • In-Room Safe
  • Loyalty Rewards

Copthorne Hotel Rotorua

Hotel Policies

Hotel Amenities

See All Amenities
  • Restaurant and Bar
  • Meetings and Events Facilities
  • Bike Storage
  • Pool
  • On-Site Parking
  • Dry Cleaning and Laundry
Hotel Policies

General Information

It's important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.

Check-in / Check-out

  • Check-In Time: 2:00 pm
  • Check-Out Time: 10:00 am
  • Minimum Age to Register: 18 years

Hotel Currency

  • NZ Dollar

Accepted Payment Options

  • American Express
  • China Union Pay
  • MasterCard
  • Visa


  • We allow only pets for the Physically Challenged Guests.


  • Free guest car parking. Subject to space availability.


100% non-smoking hotel. Please ask the Front Desk for locations of designated outdoor smoking areas.

Awards & Accolades

Our Rooms


Superior Room

29 sqm / 312 sq ftA better way to stay with views of the city and beyond.
View Details

Hotel Neighbourhood

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“very comfortable”

While the hotel is like many others of its era it bit tired, the hotel was comfortable, the rooms on the 4th floor were spacious with two queen beds. in the room we had. The beds and pillows were exceptionally comfortable nd overall the hotel was very clean, The dining room was closed due to no staff so we didn't eat there, there was plenty of secure parking on site which was a bonus. My colleague said that the gym equipment didn't work ( treadmills etc) so that was a bit frustrating for them.
Overall reviews rating of 4 out of 5

19 Sep 2023


“Great Stay”

We; a group of four (two couples); enjoyed a two night stay at Copthorne Rotorua. Our rooms were very clean and comfortable, and all the staff we encountered were lovely, and that includes maintenance staff that we engaged with occasionaly. The beds were very, very comfortable. The only down side was that we had to wait for quite some time for the bar to be opened and to be served, I understand that not being able to get staff is a contributing factor, and the person that was working the bar was also organising the restaurant at the time we were waiting, perhaps a sign on the bar, to say that the bar was unable to open for this reason, or to see reception for service would be helpful. Apart from that we could not fault our stay in any way, and would definitely stay again. :)
Overall reviews rating of 4 out of 5

15 Sep 2023

Alene YCanberra, Australia

“Old but fine for a short stay. Poor water pressure.”

Plenty of parking spaces. Big rooms. Good bedding. The hotel seems to be rather old. Good view from the fourth floor. Has 2 hot tubs for guests. The water pressure in the bathroom was not very good. Would choose to stay at the sister hotel (Millennium Hotel Rotorua), but may consider this one if the price is right.
Overall reviews rating of 4 out of 5

15 Sep 2023

Kevinang999Bangkok, Thailand
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Is there a Maori performance available at Copthorne Hotel Rotorua?

Yes, find out more here.

Is Copthorne Hotel Rotorua wheelchair friendly?

Yes, we have 4 disabled-friendly rooms, voiced evacuation alerts and wheel chair access throughout Copthorne Hotel Rotorua.

Is Copthorne Hotel Rotorua family friendly?

Yes! We have family-friendly rooms which can accommodate up to 2 adults and up to 2 children, with options of interconnecting rooms for extra children.